Welcome to PLAY2LEARN

Reading and accepting these Terms and Conditions of Use (“Terms of Use”) is mandatory for user registration on the PLAY2LEARN platform (“P2L Platform”) and for using the services provided by SKILLCORE DESENVOLVIMENTO DE SISTEMAS LTDA, CNPJ nº 34.637.910/0001-00 (“SKILLCORE”).

ACCEPTANCE OF THE P2L PLATFORM TERMS OF USE ARE MANDATORY FOR REGISTRATION AND USE OF SKILLCORE SERVICES.

If the user of the P2L Platform has a specific contract entered into with SKILLCORE, such contract may contain more specific provisions not provided for in these Terms of Use, with the application of the latter being subsidiary to the provisions of the specific contract with regard to the relationship maintained with SKILLCORE.

If you have any questions, please send an email to: p2l@skillcore.pro

1. Definitions

  • Personal data: information related to an identified or identifiable natural person;
  • SKILLCORE: the company SKILLCORE as a whole, including its group of companies, website, mobile applications, and platforms used to provide its services;
  • Input: data that the user provides to the P2L Platform tool (e.g.: subject of the training to be carried out; positions of the characters/people involved; etc.) for the creation of gamified training using the tool;
  • Output: result generated by the P2L Platform tool in response to inputs provided by platform users;
  • P2L Platform: tool provided by SKILLCORE that consists of a platform for creating training and learning journeys through a gamification process and artificial intelligence;
  • SKILLCORE Services: the services and licenses, whether paid or free, provided by SKILLCORE through the P2L Platform;
  • Users: all those who register on the P2L Platform;
  • Paying Users: all those registered on the P2L Platform and who have purchased a plan offered by SKILLCORE for use of the P2L Platform;

2. Purpose of the P2L Platform

2.1. The P2L Platform is a tool equipped with artificial intelligence (“AI”) technology that allows its users to create training and learning journeys by creating immersive and interactive scenarios/games to assist in teaching specific topics, developing users’ skills, analyzing profiles and behaviors, among other applications. SKILLCORE, therefore, provides the services of access to and use of the P2L Platform and licenses the right to use it and the content generated by it and made available to the user exclusively for the purposes described in these Terms of Use.

3. Registration Ability and Conditions for Use of SKILLCORE Services

3.1. Registration on the P2L Platform and use of SKILLCORE Services may only be carried out by persons legally qualified to assume the related obligations and responsibilities. Minors without the proper authorization of their legal representatives and persons disqualified by SKILLCORE may not perform these activities.

3.2. Legal entities may register and contract SKILLCORE Services through a legal representative. Legal entities may be required to submit corporate documents and obtain prior approval from SKILLCORE to register.

3.3. The contracting of P2L Platform services will be done individually or by means of a subscription, through which the paying user will have access to the P2L Platform tools and in accordance with the withdrawal and cancellation rules provided for in these Terms.

3.3.1. In order to properly contract the services offered by the P2L Platform, the paying user will need to create an account on the platform, the registration of which will require the provision of the following user data:

  • (i) Name or Company Name; 
  • (ii) CPF or CNPJ;
  • (iii) Email;
  • (iv) Credit card details (if the purchase is made by credit card);
  • (v) CPF or CNPJ of the payer
  • (vi) Billing address;

3.4. To use the P2L Platform services, in addition to being up to date with the subscription, the user must:

  • (i) Have the necessary equipment and internet connection to be able to enjoy the services offered by the P2L Platform;
  • (ii) Have the necessary discernment to provide the relevant inputs for the purpose sought with the use of the P2L Platform and to benefit from the outputs generated and use them only for the purposes described in these Terms of Use, or, failing that, exempt yourself from claiming and claiming any rights for any problem arising from your actions taken based on said outputs;
  • (iii) Keep your access to the Platform personal and non-transferable, and you may not provide your login to third parties.
  • (iv) Store any digital content generated that can be saved in a location suitable for its storage and exclusively for the user's personal use, not being able to subsequently claim the resending of the content due to loss/misplacement of the digital written content. downloaded, unless still available for download on the P2L Platform
  • (v) Respect and comply with the laws, terms of use, privacy policies and other rules applicable to the service contracted herein;

4. License to Use the P2L Platform and Contents

4.1. The P2L Platform tool has its own methodology, through which the user, by providing inputs that pass through the processing system of the AI tool used on the platform, receives outputs, that is: 

  • (i) input: data provided by the user to build the desired training/learning path;
  • (ii) processing: data processing stage initiated with the input provided by users, based on the platform's AI technology/software/algorithm and with the database and other content held and/or used by SKILLCORE and previous outputs generated by the tool;
  • (iii) output: result of the processing performed, with the creation of gamified training/learning path in response to the inputs provided by users; 

4.2. The P2L Platform's AI technology/software/algorithm and the database used in the processing, as well as any content from the P2L Platform referred to in the outputs, are assets created and produced by SKILLCORE itself or by third parties with whom SKILLCORE has licensing/assignment agreements, and such content is protected by copyright and related laws, regardless of its format and mode of use (video, audio, text, presentations, slides, etc.), trade secrets, computer programs and other intellectual property institutes.

4.2.1. Regarding the outputs generated by the AI tool of the P2L Platform, such content may be subject to intellectual property rights of SKILLCORE or, if not understood as such by any legislation regulating the subject, its use must be guided by the rules of these Terms of Use, with users hereby agreeing that such outputs may be used freely by SKILLCORE at its sole discretion, especially to improve the tool.

4.2.2. In relation to the inputs provided by users, they agree that SKILLCORE may use them freely at its sole discretion for the purpose of improving and developing the IA P2L Platform and its tools, safeguarding any information of the user, their organization and their team specifically provided and thus identified.

4.3. When contracting SKILLCORE Services, the user acquires a temporary license, valid for the duration of the subscription, non-exclusive, to use the AI tool and the content made available, which includes the following mandatory conditions:

  • (i) The license granted is personal, non-transferable and non-commercial, with the user having only the right to access and use the content made available for personal purposes, and its distribution, public display, sale, distribution, sharing or distribution in any way without prior and express authorization from SKILLCORE being illegal;
  • (ii) Some content may be made available via download to users, which does not alter the obligations stipulated herein, and the downloaded content must be used under the same terms set forth herein;
  • (iii) The user may not edit, alter or in any way modify the licensed content provided by SKILLCORE without prior and express authorization from SKILLCORE;
  • (iv) The user agrees that their data (name, CPF, e-mail), in addition to the date of download of the material, may be inserted into any content made available on the P2L Platform for the user's personal use, which is done for control and tracking purposes to prevent misuse of the content by third parties and by the user himself;
  • (v) Upon interruption of the subscription, the usage license will be automatically terminated, and the user will no longer have access to the P2L Platform;

4.4. The user declares that he/she does not have any other right, title or ownership over the content made available to him/her by the P2L Platform, acknowledging that, under any circumstances, his/her rights over the content will be limited by the license granted in these terms of use and by all legislation applicable to this operation.

4.5. SKILLCORE may use technological tools to verify whether the conditions defined in these Terms of Use are being met by the user, who hereby grants his/her authorization for this purpose. 

4.6. The P2L Platform technology may also be updated, changed, have its functionalities removed or increased, at SKILLCORE's sole discretion, for the purpose of improving the contracted services, as well as scheduled platform maintenance may occur.

4.6.1. Eventually, in the occurrence of the above hypotheses, SKILLCORE Services may be offline, which will be duly informed to the user if this occurs, without this representing a failure in the provision of the service.

4.6.2. If the changes implemented by SKILLCORE result in a reduction in the services offered when the user purchases the respective plan, SKILLCORE undertakes to inform the user in advance of the changes and to grant the user the right to choose to cancel the plan without paying the fine provided for in these Terms of Use.

4.7. Users declare that they are aware that, due to the technologies used in SKILLCORE Services (software, servers, internet, etc.), minor defects may occur throughout the relationship between the Parties, including the possible temporary interruption of certain SKILLCORE Services. Should any such situation occur, SKILLCORE must be notified so that it can correct any problems that may be found.

4.7.1. In view of the possibility of interruptions or suspensions caused by internal or external fortuitous events, or by technical problems that do not depend on SKILLCORE, the latter is exempt from liability for such occurrences, but undertakes, however, to always make its best efforts to carry out the necessary corrections and restoration of the services.

5. Updates to the Terms of Use

5.1. SKILLCORE may modify and/or update these Terms of Use and other rules applicable to the P2L Platform, at any time, aiming at the constant improvement of its activities and better service to its users. Any modifications/updates will be informed to users via email, SMS, notification via mobile application or by any other means of sending written messages, with a period of 10 (ten) days being granted for:

  • (i) the Terms of Use and/or other updated/modified rules come into effect and
  • (ii) for the user to express any objection and interest in canceling their account, via a request to be sent to the email p2l@skillcore.pro according to the procedure described in these Terms of Use.

In the absence of a response within the above period, the relationship between SKILLCORE and the user will come into effect under the Terms of Use and/or other updated/modified rules.

6. Payment, Withdrawal and Cancellation

6.1. Payment due for use of SKILLCORE Services will be made on a one-off basis or by subscription, according to the plans offered by SKILLCORE. The monthly installment of the payment agreed upon for plans with a longer periodicity (semi-annual/annual) does not mean that the contracted plan is monthly, which will always be duly informed to the user at the time of payment.

6.2. SKILLCORE uses payment partners for sales made on the P2L Platform. Users, to contract P2L Services, must use the payment methods and options offered in the purchase process on the P2L Platform.

6.2.1. Fees may occasionally apply to the payment method offered by SKILLCORE's payment partners, as well as in the case of international transactions, depending on each case.

6.2.2. The user declares to be aware that the responsibility for the financial transaction carried out lies with SKILLCORE's payment partner.

6.2.3. Depending on the payment method used, payment confirmation may take up to 3 (three) business days, with access to SKILLCORE Services being released within 24 (twenty-four) hours of payment confirmation, with the date of this release being considered, for all purposes, as the initial date of the subscription purchased.

6.3. The user may exercise the right to cancel the subscription to the P2L Platform within 7 (seven) days from the date of release of access to SKILLCORE Services, by making a request through the specific “Cancel Subscription” channel available in the user’s profile on the P2L Platform.

6.3.1. Once the right of withdrawal has been exercised and accepted by SKILLCORE, the reimbursement of amounts paid may occur in the following ways:

  • (i) In the case of purchases made by credit card: the card administrator will be notified by SKILLCORE, which will refund the purchase amount in accordance with its refund policy.
  • (ii) In the case of purchases made using a bank slip: the refund of amounts paid by the user will be made by bank deposit, within 10 (ten) business days of the refund being approved, into the current account held by the user and indicated by him/her, and it is mandatory that the CPF/CNPJ of the account holder be the same as the user who made the purchase, indicated on the slip;

6.4. The user may request the cancellation of the P2L Platform subscription at any time, by sending an email to p2l@skillcore.pro, so that our team can carry out the necessary procedures and subsequently formalize the cancellation. Said cancellation will not give rise to the refund/reimbursement of the amounts paid corresponding to the period already used in the subscription, and only the balance corresponding to the remaining period of the subscription will be returned, minus 20% (twenty percent) of this remaining balance for the purpose of reimbursing administrative expenses.

6.4.1. Once the cancellation has been processed, the user will immediately lose access to the paid Services of the P2L Platform.

6.4.2. Any refund of amounts to the user in the event of cancellation will follow the refund rules set out in clause 6.3.1.

6.4.3. SKILLCORE will not grant refunds, reimbursements or credits for partially used subscription periods.

6.5. SKILLCORE may, at any time, without reason and without prior notice, choose to cancel the user's access to the P2L Platform and the content/tools/services made available, returning to the user any amounts already paid proportional to the canceled period in which the content/service can no longer be used by the user, following the return rules in clause 6.3.1.

6.6. In the event of a violation of these Terms of Use and other applicable legal provisions, SKILLCORE may immediately cancel the user's access to the P2L Platform without any obligation to refund any amounts paid and without prejudice to the application of the fines provided for herein and any losses and damages determined.

7. Responsibility for Use of the P2L Platform

7.1. The P2L Platform provides a tool equipped with AI technology, which is constantly evolving and improving, in addition to having its own self-learning dynamics. In this sense, the user declares to understand that:

  • (i) the outputs generated by the tool may contain errors and inaccuracies and should not be treated as precise and accurate information/insights/guidance, nor should they be used, in isolation, as a source for the information sought;
  • (ii) the database used for the operation of the tool is restricted to what P2L deems relevant for the operation of the tool;
  • (iii) the outputs generated by the tool are directly related to the inputs provided by users;
  • (iv) the data provided in the inputs by users are their sole responsibility, including any personal data provided, being aware from now on that by providing such data to the P2L Platform you are authorizing the processing and storage of such data;
  • (v) the outputs generated that may be related to a person may not be used in a way that generates any type of legal impact on that person;
  • (vi) any reference that the generated outputs make to a person, brand or entity does not mean that P2L endorses, supports or endorses such references and/or such people, brands or entities; 

7.2. In addition to the other obligations set forth in these Terms of Use and other applicable rules, users registered on the P2L Platform expressly undertake to:

  • (i) not adopt measures aimed at confusing and/or misleading people or companies through the use of the platform and its contents;
  • (ii) not to use the brands “PLAY2LEARN”, “P2L”, “SKILLCORE” and other distinctive signs of SKILLCORE in a way that could harm the image and good name of the company; 
  • (iii) not violate applicable laws;
  • (iv) inform SKILLCORE about any irregularity and/or problem they face when using the platform and services;
  • (v) provide real and accurate data in your registrations, keeping them always updated, with any and all changes being reported through SKILLCORE's respective service channels.
  • (vi) honor the commitments made to SKILLCORE;
  • (vii) not participate, directly or indirectly, in any form of attack on the P2L Platform and its users, such as the use of viruses, worms, spyware, time bombs, denial of service attacks, and any others capable of negatively affecting the security of the platform, its services, products and its users.
  • (viii) not to use robots, spiders, crawlers and any other automated processes to access, use, reverse engineer and manipulate the P2L Platform, its services and data;
  • (ix) not to promote, encourage or participate, directly or indirectly, in any activity aimed at exploiting flaws, bugs, exploits, cheats, hacks of the P2L Platform, its services, products and its users;

7.2.1. Each user is responsible for their account on the P2L Platform, their data, passwords and information used to create and use the account.

7.3. Proven violation of the obligations assumed by the user may result in the application of the sanctions provided for in the respective topic in these Terms of Use by SKILLCORE, without prejudice to other applicable legal measures as the case may be.

7.4. In the event that SKILLCORE is held liable for acts and consequences caused exclusively by users of its platform, the latter undertake to provide full support for any extrajudicial and/or judicial defense of SKILLCORE, as well as to compensate SKILLCORE for any losses that the company, companies in the same economic group, its partners, employees and service providers may suffer in light of this situation, such as, but not limited to, payment of compensation, attorneys' fees, court costs, among others.

8. Privacy and Protection of Personal Data

8.1. SKILLCORE will always respect the privacy and protection of its users' personal data, which is why it has an exclusive Privacy Policy to address these issues, which is fully accepted and must be fully respected by users of the P2L Platform.

9. Intellectual Property

9.1. The P2L Platform, SKILLCORE Services and marketed products use and make available various inventions and creations whose intellectual property rights belong exclusively to SKILLCORE, such as, but not limited to: brands and their derivatives, slogans, the design of the website and mobile application, the source codes used on the platform, databases, the business model, the content (text, audio, video) created and published by SKILLCORE, advertisements and publicity published by SKILLCORE, domain names and their variations, outputs generated by the tool, among others. Any type of use of these creations and inventions, partial or total, identical or modified, outside the objectives of these Terms of Use, depends on prior and express authorization from SKILLCORE, and unauthorized use promoted by users may result in suspension and exclusion from the platform, in addition to the civil and criminal measures applicable to properly protect SKILLCORE's rights.

10. Monitoring and Penalties

10.1. SKILLCORE may access, read, preserve and disclose any information and data present on its platform that it deems essential to:

  • (i) comply with legal obligations, regulations or requirements from government entities duly authorized to make the request for such purpose;
  • (ii) enforce the Terms of Use and other rules applicable to the platform, including for the purpose of investigating any irregularities committed within that scope;
  • (iii) protect the rights and security of the platform and its users;
  • (iv) identify, prevent or otherwise address fraud, security or technical necessity situations;
  • (v) respond to requests made by its users, provided that they are duly authorized to do so and with due justification;

10.1.1. The above activities will be carried out in accordance with the platform's Privacy Policy.

10.2. SKILLCORE is the legitimate owner of the P2L Platform, having, within the legal limits imposed by the Brazilian Constitution and national laws, full freedom and autonomy to promote the penalty through warning, suspension and/or exclusion of users from its system in cases of violation of the rules provided for in these Terms of Use and in other rules applicable within the scope of the platform.

10.2.1. The following behaviors will be grounds for warning, suspension or exclusion of a user from the platform, depending on the severity of each case determined by SKILLCORE:

  • (i) the exercise of conduct prohibited to users described in these Terms of Use and in other sets of rules applicable to the scope of the platform;
  • (ii) the practice of fraudulent acts;
  • (iii) the impossibility of verifying the user's identity and/or the use of incorrect and uncorrected information;
  • (iv) the user’s default with SKILLCORE;

10.2.2. SKILLCORE, except in cases of undeniable seriousness and imminent risk or when the type of penalty to be imposed has already been previously determined, will always give the user the opportunity to justify and correct the allegedly irregular behavior before applying the decisions of suspension and exclusion from the platform.

10.2.3. In addition to the penalties above, SKILLCORE may also adopt extrajudicial and judicial measures to enforce these Terms of Use and other rules applicable to the relationship with its users.

11. General Provisions

11.1. The tolerance of any non-compliance with any rules and conditions provided for in this instrument and in other rules applicable to the scope of the P2L Platform will not be considered a novation of the obligations assumed by users, and SKILLCORE may, at any time, prevent or adopt measures to demand due compliance with those obligations.

11.2. Any and all communication regarding any possible non-compliance with these Terms of Use and other rules applicable to the platform will be made in writing, preferably:

  • (i) by email,
  • (ii) electronic messaging system,
  • (iii) letter with AR or
  • (iv) any other means capable of transmitting the communication and making the recipient aware of its content, directed to the addresses provided by the user, who undertakes to keep them always updated.

11.3. The laws of the Federative Republic of Brazil apply to these Terms of Use and other regulatory documents applicable to the scope of the P2L Platform.

11.4. The court of the district of Curitiba/PR, Brazil, shall have jurisdiction over any problems arising from the application and interpretation of these Terms of Use and other regulatory documents applicable to the scope of the P2L Platform.

12. Contact

12.1. To contact SKILLCORE, the user may use the addresses below:

E-mail: p2l@skillcore.pro

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